"I called Factory Appliance when my fridge went out. They send someone out right away. The tech showed up and figured out what was wrong pretty quickly. Luckily he had the parts in his van. Overall, a great experience."


Rose A.
Watertown, MA


"Thank you for repairing our Jennair oven in a last minute repair request. You saved my dinner party! The technician was polite, courteous and knew exactly why my oven wouldn’t bake. In general, the experience was fantastic."


Christine N.
Lynnfield, MA


"Someone from Factory Appliance arrived showed up at the beginning of the time frame I was told. He was here to repair my sub-zero refrigerator. I was very impressed with his knowledge about the product and even more thrilled that he, without me asking, offered to wear boot covers. Best of all, he made sure to clean up after he was done. I would highly recommend Factory Appliance."


Margrit C.
Winchester, MA


"A contractor friend of mine used you for repairing the washing machine at his rental unit. I was not disappointed – you were there on time, knew the problem and fixed it. Your pricing was also great. Would definitely refer you and use your service again."


Mike K.
Boston, MA