Do you find that the ice maker in your Kenmore, Whirpool, GE, KitchenAid, Frigidaire or Jenn-Air refrigerator is producing small or hollow ice cubes? Although small or hallow cubes can be annoying, they can cause damage to your unit as they easily find their way to the ejector blade in the ice maker, which hinders the proper operation of the ice maker, leading to flooding!  If you are regularly experiencing this problem, we suggest the following tips:


Water Pressure:  Low water pressure is the most common cause for small or hallow ice cubes, as this results in the ice maker filling slowly.  In order to check the water pressure, you will need a water pressure tester (gage), which can be readily purchased at a home improvement store such as Home Depot.  In order for proper operation of the unit, manufacturers suggest the water pressure to be between 30 and 120 psi.


Water Dispenser:  Ice makers are on a time fill, which means they are programmed to fill for approximately 10 seconds.  In order to determine whether the water dispenser is properly operating, place a measuring cup under the dispenser and manually fill for 5 seconds.  At least 3 ounces of water should have dispensed.  If you see anything less, there may be a problem with the water.  We suggest starting by making sure the water shut off to the fridge is completely open.  If it is, we then suggest checking the water line by shutting off the power supply to the refrigerator, removing the water line from the unit and placing the water line into a bucket.  Once this is done, run the water to determine whether there’s a slow stream of water.  If you notice a slow stream, you may have a plumbing issue that’s attributed to your water shut off.  It might be best to contact a plumber.


Water Valve:   A faulty water valve may also lead to faulty operation of the ice maker.  If the water pressure is fine and there are no issues with the water dispenser, we suggest checking the valve.  The valve is generally located under the kitchen sink.  There should be a screen located inside the valve.  Make sure the screen is clean as buildup of minerals or debris is common and leads to improper operation of the machine.


Lastly, we suggest three other things:  First, make sure the water line to the refrigerator is free of any kinks as this will slow down the water to the machine.  Second, make sure the water filter is replaced at least once a year.  Lastly, it is highly recommended that the water line to the refrigerator is made from copper or a braided hose.  If the water line is made of plastic, we suggest changing it as plastic is known to become brittle and crack.


Although we would love to service your appliances, we do hope these tips will save you from having to pay for a service call!


Until next time – Happy Tip To You Tuesday!

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